Privacy Policy
Last updated: December 2024
1. Introduction
At Domivara, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real estate platform.
2. Information We Collect
Personal Information
We may collect the following personal information:
- Name, email address, and phone number
- Profile information and preferences
- Property search criteria and saved searches
- Communication history with agents
- Location data (with your permission)
Automatically Collected Information
- Device information and browser type
- IP address and approximate location
- Usage patterns and interactions with the platform
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Provide and improve our services
- Match you with relevant properties and agents
- Send you property alerts and notifications
- Facilitate communication between users
- Analyze usage patterns to enhance user experience
- Comply with legal obligations
- Prevent fraud and ensure platform security
4. Information Sharing and Disclosure
With Real Estate Agents
When you express interest in a property or contact an agent, we share relevant information to facilitate the connection. This may include your name, contact information, and property preferences.
With Service Providers
We work with trusted third-party service providers who help us operate our platform, including:
- Cloud hosting and storage services
- Email and communication platforms
- Analytics and marketing tools
- Payment processing services
- Customer support services
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
Legal Requirements
We may disclose your information when required by law, court order, or governmental regulation, or to protect our rights, property, or safety, or that of our users or others.
5. Data Security
We implement appropriate security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security audits and assessments
- Access controls and authentication systems
- Employee training on data protection
- Incident response procedures
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access: Request access to your personal data and receive a copy of the information we hold about you
- Right to Rectification: Update or correct inaccurate or incomplete information
- Right to Erasure: Request deletion of your account and associated data, subject to legal retention requirements
- Right to Restrict Processing: Request that we limit how we use your personal information
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing of your personal information for certain purposes
- Opt-out Rights: Unsubscribe from marketing communications at any time
- Cookie Controls: Manage cookie preferences through your browser settings
To exercise these rights, please contact us using the information provided in the Contact Us section. We will respond to your request within 30 days, or as required by applicable law.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze site performance and usage
- Provide personalized content and recommendations
- Enable social media features
- Serve relevant advertisements
You can control cookie settings through your browser preferences.
8. Data Retention
We retain your personal information for as long as necessary to provide our services, fulfill the purposes described in this Privacy Policy, and comply with legal obligations. The retention period depends on:
- The nature of the information and the purpose for which it was collected
- Legal, regulatory, and contractual requirements
- Our legitimate business interests
- The need to resolve disputes and enforce agreements
When you delete your account, we will remove your personal data within 30 days, except where we are required to retain it by law or for legitimate business purposes (such as fraud prevention or dispute resolution).
9. International Data Transfers
Your information may be transferred and processed in countries other than your country of residence, including countries that may have different data protection laws. We ensure appropriate safeguards are in place to protect your data during such transfers, including:
- Standard contractual clauses approved by relevant data protection authorities
- Adequacy decisions where applicable
- Other legally recognized transfer mechanisms
By using our Platform, you consent to the transfer of your information to countries outside your country of residence.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Platform after such modifications constitutes your acknowledgment and acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Domivara Privacy Team
Email: privacy@domivara.com
Phone: +1 (305) 794-4827
Address: United States
Your Privacy Matters
We are committed to transparency and protecting your privacy. If you have any concerns about how we handle your data, please don't hesitate to reach out to our privacy team.